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KWFT Center, 6th Floor Masaba Road, Upper Hill
Mon - Fri 8:00 - 17-00

PCF Raises Compensation Threshold to KSh.500,000/- in Move to Strengthen Confidence in Kenya’s Insurance Sector

The Policyholders Compensation Fund (PCF) has announced a significant enhancement to insurance consumer protection in Kenya following an increase in the maximum compensation payable on any single claim from Kenya Shillings Two Hundred and Fifty Thousand (KSh.250,000/-) to Kenya Shillings Five Hundred Thousand (KSh. 500,000/-).

Management

 
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Mr. Mohamed Sahal

MANAGING TRUSTEE 

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Mr. James Njogu

Director, Legal Services

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Mr. Abudo Qonchoro Mamo

Director Corporate Services

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Mr. Noel Ngome Zuma

Director, Compensation and Insurance Risk Monitoring

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Martin M. Kamau N.

Deputy Director Internal Audit

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Mkataba wa Utoaji Huduma kwa Wananchi

MKATABA WA UTOAJI HUDUMA KWA WANANCHI

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Service Delivery Charter

CITIZENS’ SERVICE DELIVERY CHARTER

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Research and Planning

Research and Planning

Resolution

Resolution

Category C1 C: Details For Life Insurance Claims

Part A: personal and claimant's details (compulsory)

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Claim Details

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Category C1 B: Details For Non-Motor Related Claims

REQUIREMENTS
Attachment of the following certified copies of documents is required for the stated entities:

  • Original Discharge Voucher.
  • Letter of Administration.
  • Court Judgment/ Award (For third party liability or any other claims subject to court process).
  • Copy of ID or passport for individual claimant.
  • Authorization letter by insurer (Medical Claims).
  • Approval refund letter by Insurer (Medical Claims).
  • Copy of Medical Membership Card (Medical claims).
  • Copy of PIN certificate.
  • Copy of certificate of incorporation/registration and other incorporated entities.
  • Copy of death certificate or official death notification or burial permit in respect of claims for deceased persons.
  • WIBA certificate (WIBA Claims).
  • Any other proof of claims e.g., Receipts of payments.
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Both Sides
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Details For Non-Motor Related Claims

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Contact Us

KWFT Center, 6th Floor
Masaba Road, Upper Hill
P.o. Box 24203-00100,
Nairobi, Kenya.
Tel: +254 794 582 700
Email: info@pcf.go.ke

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